Ignite offers a hosted telephony service aimed at companies who require a greater degree of flexibility in their business communications. Unlike an on premise PBX, this hosted phone system exists entirely in the cloud with handsets connecting in via an internet connection. Staff are also able to make and receive calls using ‘soft phones’ (software running on a PC or laptop) and mobile apps loaded onto smartphones and tablets.
Available as a fully managed service, our hosted telephony solution supports handsets from several best-of-breed manufacturers, includes an easy-to-use web management interface and operates over a range of resilient Ignite connectivity solutions.
A hosted telephony system is only as good as the underlying internet connection. So with Ignite’s business-grade Ethernet and broadband services providing the backbone to your solution, you can expect top quality communications backed up by the best SLAs in the industry.
Ignite hosted telephony is ideal for companies trying to keep down their upfront costs. In general, your initial capital outlay will be minimal and on-going monthly rentals can be scaled up and down quickly to ensure you only ever paying for the services you use.
Yes, our advanced management reporting logs detailed information on the calls you are making and receiving and supports wallboard capabilities for a real-time display of this information. Please ask for more details.