Ignite call recording is a comprehensive extension and line side solution packed with innovative features to record, play, search and archive your telephone communications. Our industry leading technologies mean we can offer one of the most powerful, yet easiest to use, call recording solutions available on the market today.
Our recording products are designed to enhance your business both in terms of quality and compliance. Whether you are looking to capture and retrieve call recordings for regulatory purposes or need to implement business improvements, such as higher levels of customer satisfaction, Ignite call recording meets all your call recording needs with the minimum of fuss.
Ignite solutions are compatible with all technologies – ISDN and SIP - in any combination. We also support mobile call recording, guaranteeing high levels of encryption.
Ignite recording solutions meet the regulatory requirements defined by the FCA, PCI DSS and other regulatory bodies and they are updated regularly to ensure that they continue to comply. Please ask for more details.
Yes, our products can be used in conjunction with third party CRM products and database applications, linking valuable customer information to your recordings. Please ask about your bespoke development requirements.