Ignite EFM (Ethernet in the First Mile)

Ignite EFM (Ethernet in the First Mile) delivers resilient, uncontended, internet connectivity to your business with symmetrical speeds of up to 20Mbps.

Making use of copper pairs to connect to your local exchange, Ignite’s EFM solutions are ideal where no Ethernet is available, offering a cost effective solution for guaranteed bandwidth. It is also a dedicated solution, giving your business greater levels of reliability and data throughput than can be achieved via shared DSL services.

Key benefits of Ignite EFM


EFM offers bandwidths of between 2Mbps and 20Mbps, providing you with dedicated connectivity that can be scaled up and down, quickly and easily, in line with the demands of your business.

Shorter lead times

As the service uses copper tails (that’s the traditional wire connection that runs from the exchange into your building), delivery lead times are shorter than fibre leased lines at around 40 working days.

Resilience built-in

The failure of one or more circuits does not necessarily mean a failure of the whole service. Ignite EFM services are also monitored 24/7 and we offer a target 9-hour respond-and-repair time.

The bandwidth is all yours

There’s no contention with EFM, so you’re guaranteed the access speeds we advertise.

Back-up options

EFM provides higher levels of resilience where site availability is critical.

Network monitoring tools

You’ll gain a better understanding of whether the service is being used efficiently or not.

Customers Often Ask Us...

What is EFM?

EFM is a technology that uses multiple pairs of copper pairs (in the first mile where bottlenecks usually occur) representing a resilient alternative to fibre-based Ethernet, which is more expensive and takes longer to deliver.

How does EFM increase resilience?

EFM uses a combination of either 2 or 4 copper pairs and the service will continue to run (albeit more slowly) in the event that any single copper pair fails.

What types of company use EFM?

Ignite EFM is a more affordable service for SME organisations that rely heavily on their internet services.

What bandwidths can be achieved?

EFM offers guaranteed, uncontended speeds of up to 20Mbps, the same for both upstream and downstream.


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