Ignite call recording is a comprehensive extension and line side call recording solution packed with innovative features to search, record, play and archive telephone call recordings. Leading edge web technologies ensure that Ignite call recording is the most powerful yet easiest to use call recording solution available today.

Whether you need to capture and retrieve call recordings with the minimum of fuss for regulatory compliance or for business improvement through higher levels of customer satisfaction Ignite call recording meets all your call recording needs.

It works with all technologies - ISDN, SIP and VoIP - in whatever combination you have chosen and includes high level encryption.

In addition to a host of powerful call recording features, we are pleased to announce that Ignite call recording also includes mobile call recording.

Resolve Disputes

Find calls quickly and email an extract of the call recording to your client to confirm contract details.

Demonstrate Compliance

For many organisations it is necessary to show that FSA call recording rules have been followed.

Monitor Quality

Review call recordings to ensure that all clients have been dealt with professionally at all times.

Improve Performance

Work with staff to develop their telephone and telesales techniques by evaluating call recordings.

Share

Share conference calls, online meetings & call recordings with business colleagues.

Please contact us to discuss your requirement.