During a BT Group results announcement Gavin Patterson, BT Group CEO, has stated that BT intend to migrate all customers on to the IP network by 2025. There has been much deliberation in the industry as to when BT might switch off the PSTN and ISDN networks but there has never been a date set until now.
Whilst eight year might appear to be a long time, businesses should engage with a provider that understands the migration process from legacy ISDN
onto the IP network, Ignite's Commercial Director Andy Portlock explains the benefits of moving to SIP
What is SIP trunking?
Your voice and data connections are vital components of your business - but so are the costs of running multiple lines, their flexibility and how much
control you have over them. SIP Trunking provides a flexible and low-cost alternative to ISDN for inbound and outbound voice calls.
1. SIP trunking supports business continuity
SIP trunking offers a flexibility that is not available through traditional ISDN. A number of possibilities can affect how resilient your voice and
data connections are. Unforeseen circumstances - such as damage to lines, moving offices or being unable to redirect calls, can be damaging to
your business. SIP trunking minimises these problems and ensures you can keep working through every eventuality.
2. Number flexibility
SIP trunking supports your business by allowing you to decide which number you want to display on a call-by-call basis. Even if you’re making a significant
move in location, or just wanting to grow your business without opening more offices, SIP trunking allows out-of-area geographic number ranges
to be used - showing your business as local, despite being physically located elsewhere.
3. SIP trunking saves you money
Why have a separate voice and data connection when you can have both on one line? By discarding any unnecessary ISDN lines, you will be able to save
a large amount of money. In addition, SIP trunking can typically save you a further 50% on line rentals and 25% on calls. By utilising the benefits
of SIP trunking number flexibility when you’re moving office, you will not need to spend money on changing stationery, advertisements or listings.
SIP trunking also allows you to make free calls between connected sites, even internationally.
4. SIP trunking offers greater flexibility
If you’re still using ISDN, the chances are that you are spending money on lines that you may not actually need all year round. SIP trunking gives
you complete control of your lines - you can add more when demand is high, reduce them when there is little demand and split calls to make handling
more efficient. Being able to make these instant changes puts you in total control of your communications.
5. SIP trunking comes with a contingency plan
Often, things will happen that you just can’t control. Whether that’s a problem in the office, busier peak times than usual or a lack of connection,
SIP trunking provides a business continuity feature that is designed to handle emergencies with ease. It is able to automatically reroute any calls
to back up sites in a number of seconds - so there is no disruption for your customers.
Whilst Ignite understands the benefit of SIP and is actively migrating clients wherever this service is viable, the business continues to support and
offer consultation around the best technology fit for each of its clients’ individual needs and circumstances.
To discuss your requirements with an Ignite account manager call 0333 006 8060